Bill Blankenship, President and Chief Operating Officer
Bill Blankenship is chief operating officer for Greyhound Lines, Inc. In addition to overseeing all operations, Bill is responsible for safety and security measures, technical applications, and business process and analysis for the company’s passenger service and previously Greyhound Package Express (GPX).
A passion for people (passengers and employees alike) keeps Bill tirelessly focused on finding better ways to do things. As COO, he wants Greyhound customers to have a positive travel experience so they return for future trips knowing the company has their safety and satisfaction at the heart of its business strategy.
Todd Koch, Senior Vice President, Commercial Flix North America
Todd Koch is Greyhound’s SVP of Commercial. He oversees Greyhound’s North American network, revenue management, product, marketing, online and offline sales, and corporate strategy.
Previously he served as VP of Strategy, Marketing, and Customer Experience, where he was responsible for corporate strategy, marketing, online sales, and onboard products. Todd joined Greyhound in 2010 and has held a variety of roles in Finance, Strategy and Commercial Planning.
David Mussa, Vice President of Customer Experience Flix SE
Dave Mussa has oversight of the teams responsible for ensuring Greyhound customers are at the heart of everything we do. His teams endeavor to provide a positive experience whether the need is to book a ticket on the phone or web, have general questions answered or provide help resolving any issue.
Dave is responsible for Greyhound sales contact centers, customer care contact centers, and the commercial and group sales operation. Additionally, he directs Greyhound’s social media care presence, website support and online chat service.
Nathan Oujezdsky, Chief Financial Officer, Flix North America
As Chief Financial Officer, Nathan Oujezdsky provides leadership and oversight of Flix North America’s financial performance, partnering with Greyhound and Flix leadership to drive topline growth, operating efficiency and cost control to provide outstanding value and exceed the expectations of our investors, customers and employees.
Tim Parrish, Vice President, Operations and Safety
Tim Parrish sits in the driver’s seat of U.S. operations, which involves planning, customer experience and previously Package Express. He is focused and has a passion for our customers, keeping them at the heart of everything Greyhound does each day. Tim is equally zealous about our employees who work in our terminals across the U.S., striving to ensure they are in the best position possible to succeed.
Tim is also engaged in disciplined execution, process improvements, building high-performance teams, and providing best in class customer and employee satisfaction, which is all aimed at improving profits through increased quality and reduced costs.
Tom Steidley, Senior Direct, Maintenance and Engineering
As senior director of maintenance and engineering Tom Steidley oversees all equipment engineering, maintenance activities, and maintenance facilities in the United States for the substantial fleet of coaches at Greyhound Lines.
With more than forty years of experience in the technical field of Fleet engineering and maintenance, Tom brings a high degree of innovation and leadership to the maintenance and engineering function.