We have free Wi-Fi on most of our buses and at our stations. So you can keep up with your social life – and post live from your trip with Instagram-worthy scenic shots (which you'll tag #gogreyhound of course...).
Tips for Your Journey & FAQs
Tips for your bus trip
Some tips from us (and seasoned travelers) to help your trip go smoothly.
Have a great journey!
Make the most of free Wi-Fi
Track My Bus
On time, early, or delayed, our bus tracker lets you know where your bus is with live updates and information allowing you to better plan your trip. Track My Bus is simple and easy to use and it's ideal for anyone picking up a friend or family member at the terminal to track a bus and plan ahead.
Find your bus by schedule number, departure city or arrival city and get live status updates showing your bus' progress. The status update will indicate if your bus is on time, early or delayed and give an approximate arrival time.
No more guessing or wondering, now you can use your time wisely and plan ahead. Go to https://www.greyhound.com/track to track your bus now.
Check out our Instagram and see all the places you can #AffordToExplore
Follow us on the ‘Gram! Visiting our Instagram page means swiping through some amazing travel inspiration and fun adventures to add to your to-do list. Our IGTv and highlights will guide you to all the scenic spots and must-try food joints for current or future destinations. In addition to being a travel guide, we also offer some inspiring employee stories and celebrity collaborations and events.
Keep your devices charged, right at your seat
On most of our buses, there's a power outlet at nearly every seat. So if you want to watch the entire movie library on your laptop or tablet – go right ahead, you'll never run out of juice! And you'll get off the bus with a fully charged phone, no matter how much tweeting and instagramming you do during your trip.
Bring a blanket and layer up
What's chilly for you, might be too hot for another passenger. We try our best to find a happy medium temperature, but a blanket will give you your very own temperature control tool. Or just layer up with a cozy zip-up.
Have a map or guidebook handy
If your Greyhound bus is taking you through parts of the United States, Canada or Mexico, you're going to see some amazing scenery. So why not bring a map or guidebook to tell you more about the towns, cities and landscape you’re traveling through?
Remember your earplugs and eyemask
Some people can sleep through a hurricane; other people need a bit more quiet. If you’re a light sleeper, you’ll find it helpful to bring an eyemask and a pair of earplugs.
If you’re a night owl, the overhead lights are handy
Reading a book that you just can’t put down? Don’t worry. Although we dim the lights on late-night and overnight journeys, every seat has an overhead spotlight. (Also great if you need to find that midnight snack you've brought in your carry-on baggage.)
Stock up on supplies
We don’t sell food or drink on our buses, so it’s a good idea to stock up on food and drinks before boarding (not alcoholic drinks though, they're not allowed). But if you forget, the bus does stop frequently (check your itinerary to see how often), and some stops will have places to buy food.
Bring some small change
Our Greyhound stations and the stores inside them accept credit or debit cards. But, your bus might take a rest stop along the route where there are shops or food stalls that only accept cash. So make sure you bring some real money, and not just plastic.
Get the best seat for scenic photos
If you’re a keen photographer or Instagrammer, take advantage of the opportunity for some scenic photos. You now have the option of purchasing your preferred seat so you can get the best window views. Be sure to choose a reserved seat when you book.
Bus Travel FAQs
Useful things to know before, during and after your trip.
Before you travel
How do I get to my Greyhound Bus station or stop?
It's easy, we have a bus stop finder tool that will help you find the address, directions, hours of operation and contact details. Find my bus stop.
How early should I get to the bus station?
Be ready to board your bus 15 minutes prior to departure.
What baggage can I bring?
Have a look at our baggage guidelines before packing. Make sure what you bring fits within our weight and size limits, and you don't bring any prohibited items. See baggage info.
Can I switch to an earlier bus?
Yes, if something comes up and you need to change your ticket, go to Manage My Booking for more details.
What are the most important sections of my ticket?
There are 3 sections on your ticket that will assist you when boarding the bus.
- Booking Number: This can also be found in your confirmation email.
- QR Code: Will be scanned by the driver when boarding the bus.
- Seat Number: The passenger's selected or assigned seat number will show in this section.
I have a booking number, but no ticket. What do I do?
No problem. When you get to the station, see one of our agents at the ticket counter, or use the self-serve kiosk if the station has one. You can also show a valid ID to the driver and be allowed to board the bus if you do not have your ticket.
I've printed out my ticket but left it at home. What do I do?
If you purchased the ticket under your name you can go directly to the bus and board by showing your photo ID or click "Print Ticket" from your ticket confirmation page and show that to the Greyhound driver. If you are traveling on another carrier, you must have a printed ticket.
I already have a ticket and I am bringing a bag to store under the bus. Where do I go at the station?
- Be sure you have your contact details inside and outside of the bag. When you’re called to board, simply stow your bag under the bus when you board.
- It’s up to you to collect your baggage when you get off the bus.
- If you’re transferring from one bus to another, you need to collect your bags from the first bus and bring them to the next.
What if I lost my ticket?
If you still have the confirmation email, you can simply show that to the driver.
You can also go to Manage My Booking, choose Resend my booking confirmation, and add the email you originally used
How to have the booking confirmation resent?
Click here and enter the email address used for your booking to resend your booking confirmation.
When does boarding start?
Boarding begins 15 minutes before departure time.
During your trip
Do all of the buses have seatbelts?
Yes, all of our buses are equipped with seat belts. For your safety, we encourage all customers to wear a seat belt and all California passengers must wear a seat belt at all times while sitting in their seat.
What kind of features can I expect once on board the bus?
There are loads of features on Greyhound buses to help you get the most from your journey. Read more about them here.
How much time do I have at a rest stop when the bus takes a break?
The length of the stop depends on whether the bus needs to be serviced too, which could take a little longer. But don't worry, you will always have time to stretch your legs, use the restroom, take a smoke break or grab a snack.
Bus journeys can be long. Do you have any suggestions of how to pass the time?
Pass the time and explore a new world of media with our Onboard Entertainment system. With this system, you can enjoy movies and television shows, play games, surf the Web, and read the latest news all from your own Wi-Fi enabled devices including laptops, tablets or smartphones. Click here to see what's playing.
After you travel
How do I get my bags?
You may retrieve your bags from the storage compartment under the bus.
At the end of my trip, how do I get from the bus station to my final destination?
It's easy, we have a bus stop finder tool that will help you find the address of the station where you've arrived and you can get directions from there to anywhere you need to go. Find my bus stop.
Someone's picking me up from the station. Can they track my bus journey?
They certainly can. They can track your bus in real time, and also find the address and directions for the stop where you're arriving. You can find bus station details and directions here: