There are three types of places where you can get on or off a Greyhound bus, or buy tickets - official Greyhound stations, partner stations and curbside stops. See what the difference is:
There are 230 Greyhound stations (at the time of writing, at least) across the U.S. where you can catch your bus and also buy tickets.
- These are stations with Greyhound branding that are operated by Greyhound staff or representatives.
- Some of our stations are part of larger transportation centers (like the NYC Port Authority Bus Terminal where you'll find a Greyhound ticket counter and waiting area within the location).
We partner with many other bus lines all across the U.S. which helps us extend our routes to more destinations. This means Greyhound buses sometimes stop at stations and other locations that belong to our partner companies, or locations operated by an agent.
- Convenience stores and other types of businesses (you might see a Greyhound sticker in the window or a sign above the counter).
- Bus stations belonging to our partner bus companies.
You can buy tickets at these locations and even board the bus at most of them (some are just drop off points. The facilities and opening hours will vary depending on the size of the station.
Curbside stops have limited facilities - some are just marked with a curbside sign while others may have a waiting area. These stops have no ticket facilities and no staff to provide assistance (but of course the driver will be there to help with boarding and baggage if you need).
Here are some example locations of curbside stops:
- A simple, marked stop alongside a road
- Stop at a gas station
- Stop at a local airport or transport center
There are two kinds of curbside stops:
Get on and off: You can get a ticket that either goes to or leaves that specific bus stop.
Get off only: You can get a ticket that goes to that specific bus stop, but not a ticket that leaves that stop.
(Only the appropriate stops will show up in the To and From fields when you book your trip.)
Rest stops and meal breaks
Your bus will make scheduled stops throughout your journey so that you (and your driver) can get off the bus and have a break. Your itinerary will give you all the details - find your trip details by retrieving your booking.
Here are the different types of rest stops:
A quick break (around 15 minutes) to stretch your legs, use the restroom (if there's one at the stop), or have a smoke break. Rest stops are at designated rest areas along highways, places like truck stops and service centers, or a Greyhound station.
Usually around 30 minutes - enough time to get a meal from a fast food restaurant along the route. As the name suggests, this stop is somewhere that definitely has food.
A longer break at a Greyhound station (or another partner station on your route) while your driver takes the bus to be serviced and cleaned. You can use the station facilities and have a proper break, then a driver will bring the bus back for you to re-board. (Remember to take your carry-on baggage off the bus when you stop for a layover).
When you need to get off one bus and onto another, we'll stop at a Greyhound station (or, occasionally, another partner station) for your transfer. The time you'll wait depends on the schedule you choose. You'll need to take your checked baggage with you to the next bus too.