Tickets & Travel Info

Tickets & Travel Info

Purchase Options

Purchasing a Greyhound® ticket is not only affordable, but easy. We offer five easy ways to purchase a ticket:

  • Buy tickets online. We currently offer a variety of advance purchase and unrestricted fares, including student, senior, children's and military fares. Tickets can be printed at home, purchased for pickup at the terminal using our Will Call service or put on hold and then purchased with cash at a participating 7-11 location. Credit card and mailing address are required for Print at Home purchases. If you select the Will Call option, the credit card number entered on the website must match the number on the card. Debit cards or debit cards with a credit card logo are accepted.

  • Buy tickets over the phone. U.S. customers who call our toll-free number 1-800-231-2222 may purchase tickets using a credit card.

  • Buy tickets at a Greyhound terminal. Greyhound operates many terminals nationwide that are equipped to sell tickets. Select locations also offer a self-serve kiosk for Will Call ticket pickup and ticket purchase. You can purchase tickets for travel in advance or for the next bus available. Greyhound accepts cash, traveler's checks, personal checks with proper identification, debit cards, and Visa, MasterCard, Discover, American Express, and Diners Club credit cards issued in the U.S. We cannot accept money orders as a form of payment.

  • Buy tickets at a Greyhound agency. In addition to our terminals, Greyhound offers ticket sales at hundreds of independent agents nationwide. You can purchase tickets for travel in advance or for the next bus available. The agencies accept cash, traveler's checks and major credit cards (this payment method is not available at all locations).

  • Buy a ticket for someone else.

    • Gift Ticket Orders (GTO) are available for purchase on this website. GTO allows you to purchase a ticket online for another person. This ticket is delivered to the departure bus station, under the following criteria:

      • The buyer pays a non-refundable gift ticket fee at time of purchase, regardless of number of tickets purchased
      • Tickets may not be sent outside the U.S.
      • Both stations must be open at the time of the transaction and of ticket pick-up
      • Buyer and recipient should allow three hours from time of purchase to departure time to complete the transaction
      • Appropriate ID or a password is required to pick up the ticket
      • Only the purchaser may cancel the ticket or apply for a refund

    • Prepaid Ticket Order (PTO) options are available at major locations nationwide. PTO allows you to send a same-day ticket to a person in another city. This ticket is transferred from one bus station to the other, under the following criteria:

      • The buyer pays a non-refundable service charge at time of purchase, regardless of number of tickets purchased
      • Tickets may not be sent outside the U.S.
      • Both stations must be open at the time of transaction and ticket pickup
      • Buyer and recipient should allow three hours from time of purchase to departure time to complete the transaction
      • Appropriate ID or a password is required to pick up the ticket
      • Only the purchaser may cancel the ticket or apply for a refund
      • The recipient has 10 days from purchase to pick up the ticket
      • The purchaser may also send with the ticket a cash advance up to one-half of the ticket price (cash advance not to exceed $50). There is an additional service charge for cash advances.

Types of Online Tickets

  • Will Call tickets allow you to purchase a ticket online and then pick it up at the counter. If the credit card holder is traveling on the trip, present the credit card used for purchase, the reference number (displayed after purchase), and valid photo ID. If the credit card is not presented at the counter, a fee will apply. A non-refundable fee also applies for Will Call orders. If the credit card holder is not traveling on the trip, the reference number and valid photo ID are required to pick up tickets. You also can create a password for the traveler to use as ID. A non-refundable gift ticket fee is applied to each Will Call transaction where the credit card holder purchasing tickets is not traveling on that trip.

  • Print at Home tickets allow you to purchase your ticket online and print it at home on your printer and proceed directly to the gate with your printed ticket. Tickets will immediately appear after purchase in a pop-up window. Ensure all pop-up blockers are turned off so ticket can be served. Printed ticket(s) along with valid photo ID will be required at point of origin.

International Customers

An International credit card can be used for Will Call online ticket purchases. International customers can also purchase their ticket at any Greyhound location upon arrival in the U.S. or Canada. For international customers without toll-free access, please call 214-849-8100 any time between 5:00 a.m. and 1:00 a.m. Central time for fare and schedule information.