Unleashed in the Northeast - Our New Service

On September 27, 2017, Greyhound and Peter Pan Bus Lines begin operating as independent companies. We no longer sell each other’s tickets. Book direct on any Greyhound channel to receive benefits such as E-Tickets, free Wi-Fi, and new modern buses. Ride with us to experience the best service with more daily departures at the lowest prices.

Why you should choose Greyhound

Earn discounts and free tickets

When you join our loyalty program, Road Rewards, you'll get points for every trip. And these points quickly turn into discounts and free tickets. Best part is, everyone is eligible to sign up.

What does this mean for you? - FAQ's

Will Greyhound continue to serve all the same markets you serve today?

Absolutely! In fact, we’ve added service in some of our existing markets and even expanded to new ones like Springfield, MA.
 

What do I do if I didn't buy my ticket from Greyhound?

If you purchased through one of our ticketing partners, like Wanderu or BusBud, we will automatically rebook you on a Greyhound schedule. You will receive an email confirmation with your updated ticket information.  If you purchased through Peter Pan, they will rebook you.
 

I have an open customer service claim. Do I need to start over?

No. You will continue to work with your dedicated customer care representative as normal.


Can I get a refund on my ticket?

Tickets purchased before September 27 are eligible for a refund if you choose not to travel. Please call our customer care team at 1-877-801-3096.

What should I do if I booked a ticket from Greyhound to travel on a Peter Pan schedule after September 26?

We will rebook you on a Greyhound schedule at a similar time, at no additional charge. You will receive an e-mail from us with updated ticket information prior to your travel date. Sit back and relax, we will reach out to you with any changes, no need to call us.

Where do we go?

We go to more places with more frequency than any other carrier – ground or air – in the Northeast. And you can connect to our network of 4,000 destinations across North America.