DALLAS (Nov. 19, 2013) — As the holiday season approaches, Greyhound – the largest provider of intercity bus transportation – is gearing up for one of its busiest travel periods of the year, with more than an estimated half a million customers expected to travel to more than 3,800 destinations across the country between Nov. 22 and Dec. 1.
“We expect the highest demand to be Nov. 26 – 27 and Dec. 1, as customers travel to their holiday destinations to spend time with loved ones,” said Bill Blankenship, Chief Operating Officer, Greyhound Lines. “We are proud to offer a safe, convenient and reliable option for families during the holidays, and we’re ready to give customers a great travel experience. The majority of our fleet is comprised of modern buses equipped with Wi-Fi, power outlets, extra legroom and leather seats, all of which provide customers with a comfortable ride and keep them connected.”
In addition to the company’s record as one of the safest intercity bus companies in the United States and having a 90 percent on-time departure rate, which is the highest in the travel industry, customers are assured they can relax comfortably on their ride home for the holidays.
Because Greyhound anticipates a heavy customer volume this holiday season, the company suggests that customers purchase tickets in advance and arrive at least one hour before their bus is scheduled to depart on the day of travel. Customers should keep in mind that tickets are valid only on the date and schedule for which they were purchased. If customers wish to change travel arrangements, tickets can be re-issued for a fee and only if seats are available.
“To best meet the demand, we strongly suggest customers buy their tickets now and consider being flexible with their travel plans and look at off-peak travel dates if they can,” added Blankenship.
To improve customers’ experience, the transportation leader offers self-service ticketing kiosks at major terminals, Wi-Fi enabled terminals and a book on-line/pay with cash service. Tickets can be purchased on www.greyhound.com, by calling 1-800-231-2222 or at company terminals and agencies.
Along with the company’s traditional service, its popular Greyhound Express® service offers direct service between more than 100 major cities, covering more than a third of the company’s North American network. Customers can buy their ticket at www.mygreyhoundexpress.com, print their ticket at home or pick it up at a self-service ticketing kiosk, and know a guaranteed seat is waiting for them. Additionally, customers who book Greyhound Express tickets can relax in private waiting areas, with a dedicated guest services specialist to provide an extra level of customer assistance.
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow GreyhoundBus on Twitter at www.twitter.com/GreyhoundBus, Like us on Facebook at www.facebook.com/GreyhoundBus, or follow our new blog, The Hound, at http://www.bloggreyhound.com.
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