Baggage

Traveling on or after Feb 22, 2023, click here

Bring 1 carry on bag on the bus with you and store up to 3 bags under the bus. 1st under the bus bag is free, 2nd one is free with our Flexible fare, or 2nd & 3rd $20 each with all other fares. Each bag stored under the bus must be appropriately tagged.

If you’re storing 1 bag under the bus, you can go directly to the gate for your bag tag. If you have 2 or 3 bags, you'll need to get your bag tags at the ticket counter.

All bags are subject to search, including at the terminals and on buses.

Baggage allowance at a glance

Carry-on baggage Under the bus baggage
Yes Bring onto the bus Yes Store under the bus
Yes Must fit in overhead compartment or under seat in front Yes Max size 62 inches (157 cm) when you add together length + width + height
Yes One bag up to 25lb (11kg) Yes Up to 3 bags, max 50lb each (22.5kg)

Baggage allowances

As well as your carry-on baggage, you can bring one under the bus bag for free, and two more for $20 each. Find out how much you can bring:

Under the bus baggage allowances for adults and children

Baggage allowances for Greyhound and connecting bus lines (except Mexico - International Service)

Number of pieces Charge per piece Weight
Adult ticket 3 1st under the bus bag free
2nd bag free with our Flexible fare,
or 2nd & 3rd bags $20 each with all other fares
50lb (22.5kg)
per bag

Child ticket 1 free 50lb (22.5kg)

Baggage allowances for Mexico - International Service

Number of pieces Charge per piece Weight
Adult ticket 2 free 50lb (22.5kg)
per bag

Child ticket 1 free 50lb (22.5kg)

Max baggage dimensions:
There's a limit on the size of under the bus baggage, to make sure we can fit everything into our baggage compartment. So under the bus baggage can’t be more than 62 inches (157 cm) when you add the dimensions together (length + width + height).

Overweight and Excess Baggage

Need to bring more stuff? No problem. You can at one of our staffed Greyhound locations. You can bring up to 5 pieces of excess baggage in addition to the free bag(s) allowed. (Number of free bags is based on fare type purchased) 

Here's what you need to know:

  • You'll need to bring any excess or overweight baggage to the counter of a staffed Greyhound location
  • You can bring up to 5 additional pieces of baggage. Excess baggage rates range from $36-$46 each, depending on how far you're going. Overweight baggage rates range from $42-$52 each, depending on how far you are going. 
  • The maximum weight for overweight or excess baggage is 75lb (34kg) per item

What kind of baggage can I bring?

It's important to pack your belongings securely so they don’t get damaged or lost. We've put together a few simple guidelines for your under the bus baggage so that everything arrives in one piece:

OK Not OK
  • Suitcases
  • Backpacks
  • Duffel bags
  • Trunks
  • Toolboxes
  • Securely tied cardboard boxes
  • Plastic bags
  • Paper bags
  • Items protruding from your baggage

We can provide shipping containers for a nominal fee at most Greyhound stations (the amount you pay will depend on the type of container and the city you're in).

Strollers and car seats

We don't charge for bringing a stroller or car seat on board a Greyhound bus. You can bring a stroller in addition to your maximum under the bus baggage allowance, and a car seat in addition to your carry-on baggage.

Extra packaging

There are a few items that need a little extra care when it comes to packing them for your trip:

  • Bicycles, golf clubs, skis and ski poles must be packed in a wood, canvas or other substantial containers, and securely fastened (you’ll need to pay an oversized item charge too).
  • Fragile items need to be wrapped in bubble-wrap, packed in styrofoam (molded, pellets or sheets), or placed in cardboard containers with corrugated partitions. Please don’t pack fragile items in clothing, bedding or newspaper as baggage may move about while on the road.

What items can I bring onto the bus?

Before you travel with us, it’s a good idea to store what you can under the bus and can’t take onto a Greyhound bus. Expand to see more details.

Here is an overview of what you can bring on board or in under the bus baggage.

See the full list for details

Medications & special needs devices: Allowed on board and in under the bus baggage, but we recommend you keep your medication in your carry on baggage.

Food, drinks and accessories: Alcohol is not permitted at all - on board or in under the bus baggage. Snacks, drinks and plastic cutlery are ok on-board. Any glass containers or metal cutlery must be in under the bus baggage.

Sharp objects: Most aren't allowed on board but can be packed in under the bus baggage. Check the full list for details.

Sporting goods: Not permitted on board but can be brought in under the bus baggage.

Guns, firearms, explosives and dangerous chemicals: Not allowed at all anywhere on the bus or in baggage.

Flammable items: Mostly not allowed, except for lighters and matches. See the full list for more details.

Tools: Not allowed on board, but can be in under the bus baggage.

Martial arts items: Not allowed on board or in under the bus baggage, but can be shipped with our package delivery service, Package Express.

Hoverboards: Not allowed at all anywhere on the bus or in baggage.

Remember, this is just an overview.
Make sure you check the full list for details.

ID tags and issued baggage tags

All under bus bags need to have an under bus bag tag.  This will also be your ID tag.

ID tags should include your name, address and most importantly your telephone number so we can contact you if we locate your bag, but can't find you. It's a good idea to put ID tags on the inside of your bags too as a back-up.

Greyhound-issued baggage tags

If you’re storing 1 bag, you can go directly to the gate for your bag tag. If you have 2 or 3 bags, you’ll need to pay applicable fees and get your bag tags at the ticket counter before placing your bag un der the bus.  If you're getting on at one of our locations with no staff,  you'll need to go to the ticket counter and get your bag tags when you reach a location with staff.

Northeast Region Travelers

Effective October 14, 2020: When traveling in the Northeast region, under the bus baggage must be appropriately tagged. (2nd & 3rd baggage fees apply).

If you’re storing 1 bag, you can go directly to the gate for your bag tag. If you have 2 or 3 bags, you’ll need to pay applicable baggage fees and get your bag tags at the ticket counter.

Boarding the bus and help with baggage

Once you've got your issued baggage tag from the ticket counter, you can load your under the bus baggage onto the bus.  If you're getting on at one of our locations with no staff, you'll need to go to the ticket counter and get your baggage tag when you reach a location with staff. 

Here are a few simple pointers to make the process even easier.

  • Before you board, just give your under the bus baggage to the bus side baggage handler (or the driver in some cases) who will load it in the luggage compartment underneath the bus.
  • It's up to you to collect your baggage when you get off the bus.
  • If you're transferring from one bus to another, you need to collect your bags from the first bus and bring them to the next.

Need a hand?

If you need help with your baggage when you get on the bus, just let us know. We have special baggage handling available for customers that need extra help such as elderly passengers, customers with disabilities or those traveling with small children. You can ask an agent at the ticket counter to give you special handling tags so we know that you need some help.

Left Baggage Service

If you want to explore the city without lugging a big bag around with you, we can store your baggage for 24 hours at Greyhound stations. Leave it with us:

All stored baggage needs to follow the same restrictions listed above and you'll need to collect it within 24 hours. Ask a customer service agent for pricing details at your chosen location.

Lost Baggage

We'll do what we can to help reunite you with your stuff.

We'll do what we can to help reunite you with your stuff if you’ve lost it. However, Greyhound expressly disclaims liability for any lost or damaged baggage.  See our complete Terms and Conditions to find out more.

If you’ve lost your bag and would like us to try and help locate it, complete a lost and found request form.

GETTING YOUR BAGGAGE BACK

If we find your baggage, we can send it back to you as long as you live within the Continental United States (not including Alaska or Hawaii). If you live outside of the Continental United States, you’ll need to make your own arrangements for your baggage to be shipped to you.