Baggage

Bring 1 carry on bag on the bus with you and store up to 3 bags under the bus (the first one's free). If you’re storing 1 bag, you can go directly to the gate for your bag tag. If you have 2 or 3 bags, you’ll need to get your bag tags at the ticket counter.
See below on exceptions in select Northeast routes

Baggage allowance at a glance

Carry-on baggage Under the bus baggage
Yes Bring onto the bus Yes Store under the bus
Yes Must fit in overhead compartment or under seat in front Yes Max size 62 inches (157 cm) when you add together length + width + height
Yes One bag up to 25lb (11kg) Yes Up to 3 bags, max 50lb each (22.5kg)

Baggage allowances

As well as your carry-on baggage, you can bring one under the bus bag for free, and two more for $20 each. Find out how much you can bring:

Under the bus baggage allowances for adults and children

Baggage allowances for Greyhound and connecting bus lines (except Mexico - International Service)

Number of pieces Charge per piece Weight
Adult ticket 3 1st under the bus bag free
2nd bag free with our Flexible fare,
or 2nd & 3rd bags $20 each with all other fares
50lb (22.5kg)
per bag

Child ticket 1 free 50lb (22.5kg)

Baggage allowances for Mexico - International Service

Number of pieces Charge per piece Weight
Adult ticket 2 free 50lb (22.5kg)
per bag

Child ticket 1 free 50lb (22.5kg)

If a single piece of baggage weighs more than 50 lbs it must be shipped through Greyhound Package Express.  You can also send additional pieces through our Greyhound Package Express service. Please see our Overweight and Excess Baggage section to find out more. 

Max baggage dimensions:
There's a limit on the size of under the bus baggage, to make sure we can fit everything into our baggage compartment. So under the bus baggage can’t be more than 62 inches (157 cm) when you add the dimensions together (length + width + height). Anything larger than this will need to go with our package service, Greyhound Package Express.

Overweight and Excess Baggage

Need to bring more stuff? No problem. You can ship up to 5 pieces of excess baggage through our package shipping company, Greyhound Package Express, including overweight baggage. We’ll even give you a discount. Here's what you need to know:

Bring overweight and excess baggage through Greyhound Package Express:

  • You'll need to ship any excess baggage at the Greyhound Package Express counter
  • You can ship 5 pieces of excess baggage at a discounted rate of $36-$46 each, depending on how far you're going. The discounted rate for overweight or oversize baggage is $42-$52 each, depending on how far you are going.  This is in addition to those you're allowed to bring on board. Any more than 5 items will be charged at our usual rates
  • The maximum weight for baggage shipped using Greyhound Package Express is 75lb (34kg) per item.
  • You'll need to show proof of purchase for your ticket to get the discounted rate.
  • Baggage can only be shipped to the destination shown on your ticket.
  • To get the discounted rate, your baggage will need to be shipped at the same time you're traveling. You can send it on ahead of you if you prefer, but you'll need to pay the usual rate.
  • Your excess baggage won't necessarily be shipped on the same bus you're traveling on, so it may arrive at a later date and time - but don't worry we'll let you know exactly when to expect it.
  • There's a free value allowance of up to $250 (for insurance purposes). If you want to increase the value, you'll need to pay a declared value charge. The maximum value is $1,000 for the entire shipment.

To find out more about Greyhound Package Express, go to shipgreyhound.com(link opens in a new tab)

What kind of baggage can I bring?

It's important to pack your belongings securely so they don’t get damaged or lost. We've put together a few simple guidelines for your under the bus baggage so that everything arrives in one piece:

OK Not OK
  • Suitcases
  • Backpacks
  • Duffel bags
  • Trunks
  • Toolboxes
  • Securely tied cardboard boxes
  • Plastic bags
  • Paper bags
  • Items protruding from your baggage

We can provide shipping containers for a nominal fee at most Greyhound stations (the amount you pay will depend on the type of container and the city you're in).

Strollers and car seats

We don't charge for bringing a stroller or car seat on board a Greyhound bus. You can bring a stroller in addition to your maximum under the bus baggage allowance, and a car seat in addition to your carry-on baggage.

Extra packaging

There are a few items that need a little extra care when it comes to packing them for your trip:

  • Bicycles, golf clubs, skis and ski poles must be packed in a wood, canvas or other substantial containers, and securely fastened (you’ll need to pay an oversized item charge too).
  • Fragile items need to be wrapped in bubble-wrap, packed in styrofoam (molded, pellets or sheets), or placed in cardboard containers with corrugated partitions. Please don’t pack fragile items in clothing, bedding or newspaper as baggage may move about while on the road.

What items can I bring onto the bus?

Before you travel with us, it’s a good idea to store what you can under the bus and can’t take onto a Greyhound bus. Expand to see more details.

Here is an overview of what you can bring on board or in under the bus baggage.

See the full list for details

Medications & special needs devices: Allowed on board and in under the bus baggage, but we recommend you keep your medication in your carry on baggage.

Food, drinks and accessories: Alcohol is not permitted at all - on board or in under the bus baggage. Snacks, drinks and plastic cutlery are ok on-board. Any glass containers or metal cutlery must be in under the bus baggage.

Sharp objects: Most aren't allowed on board but can be packed in under the bus baggage. Check the full list for details.

Sporting goods: Not permitted on board but can be brought in under the bus baggage.

Guns, firearms, explosives and dangerous chemicals: Not allowed at all anywhere on the bus or in baggage.

Flammable items: Mostly not allowed, except for lighters and matches. See the full list for more details.

Tools: Not allowed on board, but can be in under the bus baggage.

Martial arts items: Not allowed on board or in under the bus baggage, but can be shipped with our package delivery service, Package Express.

Hoverboards: Not allowed at all anywhere on the bus or in baggage.

Remember, this is just an overview.
Make sure you check the full list for details.

ID tags and issued baggage tags

All under bus bags need to have an under bus bag tag.  This will also be your ID tag.

ID tags should include your name, address and most importantly your telephone number so we can contact you if we locate your bag, but can't find you. It's a good idea to put ID tags on the inside of your bags too as a back-up.

Every bag needs a tag

If you’re bringing under bus bags, you will need to see a Greyhound agent for a tag.  If you’re getting on the bus at a location with no staff, you’ll need to see the driver for a tag.

Northeast Region Travelers

When traveling on select routes in our Northeast region, you don’t need to stop at the ticket counter.  You can simply see a Greyhound agent for a tag.  Then you can put your bags in the baggage compartment under the bus ….  See the select routes:

New York to Hartford or Providence to Boston

New York to Philadelphia

New York to Washington

New York to Albany to Montreal

New York to Syracuse to Buffalo

New York to Binghamton to Rochester to Buffalo

New York to Springfield to Albany to Syracuse to Buffalo

Philadelphia to Baltimore to Washington

Montreal to Burlington

Syracuse to Watertown to Massena

Philadelphia to Scranton

Boarding the bus and help with baggage

Once you've got your issued baggage tag from the ticket counter, you can load your under the bus baggage onto the bus. Here are a few simple pointers to make the process even easier.

  • Before you board, just give your under the bus baggage to the bus side baggage handler (or the driver in some cases) who will load it in the luggage compartment underneath the bus.
  • It's up to you to collect your baggage when you get off the bus.
  • If you're transferring from one bus to another, you need to collect your bags from the first bus and bring them to the next.

Need a hand?

If you need help with your baggage when you get on the bus, just let us know. We have special baggage handling available for customers that need extra help such as elderly passengers, customers with disabilities or those traveling with small children. You can ask an agent at the ticket counter to give you special handling tags so we know that you need some help.

Left Baggage Service

If you want to explore the city without lugging a big bag around with you, we can store your baggage for 24 hours at Greyhound stations. Leave it with us:

All stored baggage needs to follow the same restrictions listed above and you'll need to collect it within 24 hours. Ask a customer service agent for pricing details at your chosen location.

Lost Baggage

We'll do what we can to help reunite you with your stuff.

We'll do what we can to help reunite you with your stuff if you’ve lost it. However, Greyhound expressly disclaims liability for any lost or damaged baggage.  See our complete Terms and Conditions to find out more.

If you’ve lost your bag and would like us to try and help locate it, complete a lost and found request form.

GETTING YOUR BAGGAGE BACK

If we find your baggage, we can send it back to you as long as you live within the Continental United States (not including Alaska or Hawaii). If you live outside of the Continental United States, you’ll need to make your own arrangements for your baggage to be shipped to you.