NEED GREYHOUND INFO?

How can I purchase a ticket?

Cash: Book a ticket on our mobile app or Greyhound.com (so you can get the benefit of the cheaper online price) and pay with cash at any ACE Cash Express, Casey’s, CVS, 7-Eleven, or Walmart location. 

Credit/Debit Card: Purchase tickets online via our mobile app or at Greyhound.com or call 1-800-231-2222. 

Other Ticket Info

Where’s my bus?

On time, early, or delayed, BusTracker lets you know where your bus is with live updates and information allowing you to better plan your trip.  Find your bus by schedule number, departure city or arrival city and get live status updates showing your bus' progress.

Track the status of bus departures or arrivals at Greyhound.com/bus.

Track Your Bus

How to change a ticket?

Ticket Changes:  To make changes to the cities, dates or passengers of your trip, contact our customer care center at (800) 268-9000.  Exchange fees apply.
 
Open 7 days a week 7 a.m. to 11 p.m. CT

Ticket Change Info

Where can I get information on baggage?

Bring 1 carry on bag on the bus with you and store up to 3 bags under the bus. 1st under the bus bag is free, 2nd one is free with our Flexible fare, or 2nd & 3rd $20 each with all other fares. Each bag stored under the bus must be appropriately tagged. 

Visit Greyhound.com/bags.

Bag Info

Bus Stop Help FAQ's

What time should I go to the Bus Stop?

Please confirm your bus’s arrival time via Bustracker.  Boarding should begin within 5 minutes of the bus arrival.

I’m waiting for my bus – how can I make sure it’s coming?

You can see the estimated arrival or departure of any bus on BusTracker.

I came to the station to get help from a Greyhound agent

We can help.  If you have a question about changing a ticket you’ve already purchased, contact us at 800-268-9000.  If you have questions about baggage, the Road Rewards program or something else,  Contact Us will help get you to the right information.

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