Questions about refunds or exchanges
Please note: We can't process refunds through this form. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to:
Greyhound Lines, Inc.
P.O. Box 660691, MS 470
Dallas, TX 75266-0691
Before you email us, you can check if you're eligible for a refund or exchange online.
If you have any other questions, please use this form and we'll get back to you.