Lost or damaged baggage claim status form

If your bag has been lost or damaged, please use this form to give us details of your trip, schedule #'s, and what happened.

You need to submit a baggage claim form at your local terminal within 30 days of arriving at your destination (for lost baggage) or 7 days after receiving your baggage (for damaged baggage), and the claim process takes 60-90 days from the time we receive your form.

Your details

Please tell us where you got on and off the bus and the date of your trip

Please tell us about your lost or damaged baggage: