Lost or damaged baggage claim status form
If your bag has been lost or damaged, please use this form to give us details of your trip, schedule #'s, and what happened.
You need to submit a baggage claim form at your local terminal within 30 days of arriving at your destination (for lost baggage) or 7 days after receiving your baggage (for damaged baggage), and the claim process takes 60-90 days from the time we receive your form.