Greyhound Continues Its Transformation By Improving Booking Process

Keeping its commitment to enhance the travel experience, Greyhound makes booking online even easier

DALLAS (February 8, 2017) — Just over a year after Greyhound’s complete website redesign, the company continues to improve the online booking process for customers by making it even easier and quicker to purchase a ticket on Greyhound.com. The company now offers one-click ticket purchasing for Road Rewards members, allowing customers to conveniently book a trip with the click of a single button. This new enhancement demonstrates Greyhound’s continued commitment to meet its customers’ needs, and is the brand’s latest milestone in its transformation.

“We’re listening to our customers and are excited to offer another feature that makes the travel experience even better,” said Todd Koch, vice president, strategy and business development, Greyhound Lines, Inc. “We’re the only travel provider in the United States to allow customers to purchase a ticket with just one click, which is one more way we’re putting our customers at the forefront of our ongoing transformation. And, since becoming a Road Rewards member is so easy, customers can sign up within minutes and begin booking trips much faster.”

 Greyhound also revealed a new layout for its search results page that displays all fare types up front, making it much easier for customers to view and select the schedule that best fits their needs, as well as search for the best fares. The company is now a one-stop shop for travelers where they can view and book trips easily, reserve and prepay for parking with Parking Panda, track the status of their bus in real-time with BusTracker and get access to great deals on hotel rooms of up to 50 percent off standard rates.  

These premium amenities will make traveling seamless and hassle-free for those planning to travel for Spring Break in March. With a faster way to book trips; a new, more user-friendly schedule display page and other modern amenities, such as free onboard Wi-Fi, power outlets, extra legroom and reclining leather seats, traveling on Greyhound is one of the most enjoyable, convenient and affordable ways to travel. And, with prices starting as low as $34 from Phoenix to San Diego and $42 from Atlanta to Miami, travelers can worry less about travel expenses and focus more on enjoying all of the Spring Break fun.

Customers can join Road Rewards online at Greyhound.com. Once they create an account, customers can simply store their credit card information in their profile and begin purchasing with one click. Greyhound tickets can be purchased online, on the mobile app, by calling 1-800-231-2222 or at company terminals and agencies.

 

About Greyhound
Greyhound, a FirstGroup plc company, is the only national provider of scheduled intercity coach services in the U.S. and Canada. Based in Dallas, Greyhound provides scheduled passenger services to 3,800 destinations carrying approximately 18 million passengers a year. The company’s point-to-point service, Greyhound Express, serves more than 135 markets and also operates brands for local markets including BoltBus, Lucky Streak casino service and Greyhound Connect. Greyhound is the first U.S.-based intercity bus company to operate domestic service within Mexico as well as international connections to Texas. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow us on Twitter at www.twitter.com/GreyhoundBus, Like us on Facebook at www.facebook.com/GreyhoundBus, follow us on Instagram at www.instagram.com/greyhoundlines, download a high resolution photo at www.bit.ly/GreyhoundBusPhotos, or follow our award-winning blog, The Hound, at http://www.bloggreyhound.com.             

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