Greyhound Launches E-Ticketing Nationwide

Customers now can book tickets and complete the boarding process straight from their mobile devices

Greyhound, the largest provider of intercity bus transportation in North America, today announced the nationwide rollout of its newest mobile feature, E-Ticketing, which allows customers to purchase tickets quickly and easily from and board the bus with just a flash of their mobile phones. The new paperless ticket capability will streamline the travel and boarding process for drivers and customers alike across the country.

“We are thrilled to now offer E-Ticketing nationwide, which is the most recent example of what we are doing to make travelling with us smoother and easier as we continue to improve the passenger experience,” said Andy Kaplinsky, chief commercial officer, Greyhound Lines, Inc. “Customers who choose the E-Ticketing option can simply ‘Show and Go’ and be on their way. This offering comes just in time for our riders who plan to travel for the upcoming holiday and winter travel season.”

Customers can buy their tickets on, either via desktop or mobile web, and select E-Ticket as their delivery method under Ticket Options. On the day of travel, customers simply check in from their smartphone starting two hours before their scheduled departure time and the boarding pass will be shown. When it’s time to board, customers can quickly show the driver their boarding pass, and they’ll be on their way. 

“E-Ticketing is just one of many steps we’re taking to ensure the travel process is as seamless as possible,” continued Kaplinsky. “We’re looking forward to providing our customers with even more reasons to always choose Greyhound.”

For more information and to see frequently asked questions about E-Ticketing, please visit

Contact: Lanesha Gipson at 214-849-7846