Greyhound expects more than 850,000 customers this holiday season

DALLAS (Dec. 14, 2016) – Greyhound, the largest intercity bus transportation company in North America, is expected to serve over 850,000 customers this holiday season, nearly double the number of customers that traveled with Greyhound this Thanksgiving.

With more than 3,800 destinations, Greyhound serves more markets than any other transportation company in North America. And with direct service to over 100 cities, customers can make it home in plenty of time for the holidays all while enjoying our modern on-board amenities such as free Wi-Fi, power outlets, leather seats and extra legroom.

“The holiday season is not only our favorite time of year but also one of our busiest,” said Bill Blankenship, chief operating officer, Greyhound Lines, Inc. “Whether customers are traveling to spend time with family for Christmas or plan on ringing in the New Year with friends, traveling with Greyhound is one of the safest, most convenient and affordable ways to travel this holiday season.”

With the high volume of customers expected to travel, Greyhound encourages customers to book their travel early and arrive at least one hour before their scheduled departure time.

Some of the top routes for this holiday travel season include:

  • Boston to New York
  • New York to Philadelphia
  • New York to Washington, D.C.
  • Dallas to Houston
  • Las Vegas to Los Angeles

When traveling with Greyhound, customers may bring a carry-on and their first bag can be checked for free, with the second bag only $15, which allows customers to pack their belongings and gifts comfortably. Customers may also use Greyhound Package Express, Greyhound’s package shipping service, at select locations to ship items or gifts to their desired destination.

Greyhound continues to make holiday travel even easier with its travel tools, including its website that offers fare options with a variety of benefits such as priority boarding. It also includes information about route details that inform customers of what to expect during their journey, information about the types of stops and what services are available at each stop. Greyhound also offers BusTracker, which helps customers track the location of their bus and gives real-time information about whether their bus is early, on time or delayed.

“We had over 550,000 customers travel with us over the Thanksgiving holiday and now we expect that number to nearly double for the upcoming holiday travel,” says Blankenship. “With the help of these travel tools, our customers can expect a smooth, easygoing experience from start to finish.”

Tickets are valid only on the date and schedule for which they were purchased. If customers wish to change travel arrangements, tickets can be re-issued for a fee if seats are available.

Greyhound offers self-service ticketing kiosks at major terminals, free Wi-Fi at its stations and a book on-line, pay with cash service. Tickets can be purchased on, Greyhound’s mobile app, by calling 1-800-231-2222 or at company terminals and agencies.

About Greyhound

Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-661-8747 or visit the website at For the latest news and travel deals, follow us on Twitter at, Like us on Facebook at, follow us on Instagram at, download a high resolution photo at, or follow our award-winning blog, The Hound, at      



Contact: Lanesha Gipson at 214-849-7846