DALLAS (Sept. 22, 2014) — The experience of purchasing a ticket and riding on a Greyhound bus has been made easier with the launch of its updated website and new onboard Wi-Fi platform.
Working to continually improve its customer experience, Greyhound has launched a new onboard Wi-Fi platform that allows customers to stay socially connected with ease while they travel. The new platform allows customers to browse destination content, including local tours, restaurant specials and museum tickets. Customers also can earn E-Rewards points by participating in consumer research surveys and redeem their points for hotel discounts, magazines, retail discounts and gift cards for some of the nation's leading consumer brands.
"It is crucial that we consider what is most important to our customers and offer them new and exciting incentives when they ride Greyhound," said Todd Koch, vice president, strategy and development, Greyhound Lines, Inc. "We strive to constantly keep our onboard technology up-to-date, and offer new and valuable products to our customers to create an unforgettable experience."
The new platform also will allow brands to directly advertise their products and services to customers via standard website banners, splash page ads, whole site takeover opportunities as well as social media sponsorships. Brands that wish to advertise on the new onboard Wi-Fi platform can email Greyhound at firstname.lastname@example.org.
In addition to this new platform, Greyhound also has updated its website homepage design, making it more user-friendly by streamlining the booking process for customers' adding a dropdown menu for customers with disabilities and a Previous Day-Next Day button to better enable customers to shop for the best schedules and fares by allowing them to more easily browse between days without having to modify their search every time.
About GreyhoundGreyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow GreyhoundBus on Twitter at www.twitter.com/GreyhoundBus, Like us on Facebook at www.facebook.com/GreyhoundBus, follow GreyhoundLines on Instagram at www.instagram.com/greyhoundlines or follow our award winning blog, The Hound, at http://www.bloggreyhound.com.