Greyhound'selects Capgemini to Build and Support Redesigned Shipment Tracking Portal

NEW YORK (March 4, 2013) — Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, today announced that its Application Services business unit in North America has signed a three-year deal with Greyhound, the largest provider of intercity bus transportation in North America. Capgemini will work with Greyhound to build and support a redesigned shipment tracking portal for its Greyhound Package Express shipping business in the U.S. and Canada, which provide shipping solutions for same day, overnight and oversize/overweight small packages. The new interactive portal will serve as a one-stop portal solution for Greyhound customers and agents to set up and track their online shipping transactions with Greyhound.

The new portal will be built by Capgemini and run on Capgemini's Cloud Orchestration Management PLatform End-to-End (COMPLETE), powered by Amazon Web Services (AWS). Capgemini will support Greyhound with three years of AWS infrastructure provisioning, and ongoing management, application architecture, development and deployment. Capgemini's implemented solutions, powered by AWS, provide clients like Greyhound with a number of benefits, including increased speed to value in provisioning and deployment, flexibility and cost reduction.

"We're excited to be working with Greyhound on this innovative project," said Nona Cusick, vice president, Capgemini. "Today, Greyhound's customers' shipping requirements are managed either by the customer service offices or by customers visiting multiple web pages. The new portal will provide a streamlined, more interactive online web experience."

About Greyhound

Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at For the latest news and travel deals, follow GreyhoundBus on Twitter at, Like us on Facebook at, or follow our new blog, The Hound, at


About Capgemini

With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion (more than $13 billion USD). Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore©, its worldwide delivery model.

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Rightshore© is a trademark belonging to Capgemini


Capgemini COMPLETE is a premiere solution providing clients a cost-effective service allowing multiple applications to run in a consolidated platform. The Capgemini COMPLETE solution aids customers in time to market while significantly reducing operational expense.


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Contact: Greyhound Media Relations at 214-849-7846

Contact: Jill Wilmot, Capgemini at 734-624-0519