Purchase Options
Purchasing a Greyhound® ticket is not only affordable, but easy. We offer five
easy ways to purchase a ticket:
- Buy tickets online. We currently offer a variety
of advance purchase and unrestricted fares, including student, senior, children's and military fares. Tickets
can be printed at home, purchased for pickup at the terminal using our Will Call service or put
on hold and then purchased with cash at a participating credit card and mailing address are
required for Print at Home purchases. If you select the Will Call option, the credit card
number entered on the website must match the number on the card. Debit cards or debit cards with a credit card
logo are accepted.
- Buy tickets over the phone. U.S. customers who call our
toll-free number 1-800-231-2222 may purchase tickets using a credit card.
- Buy tickets at a Greyhound terminal. Greyhound operates
many terminals nationwide that are equipped to sell
tickets. Select locations also offer a self-serve kiosk for Will Call ticket pickup and ticket purchase.
You can purchase tickets for travel in advance or for the next bus available. Greyhound accepts cash,
traveler's checks, personal checks with proper identification, debit cards, and Visa, MasterCard, Discover,
American Express, and Diners Club credit cards issued in the U.S. We cannot accept money orders as a form of
payment.
- Buy tickets at a Greyhound agency. In addition to our
terminals, Greyhound offers ticket sales at hundreds of independent
agents nationwide. You can purchase tickets for travel in advance or for
the next bus available. The agencies accept cash, traveler's checks and major credit
cards (this payment method is not available at all locations).
- Buy a ticket for someone else.
- Gift Ticket Orders (GTO) are available for purchase on
this website. GTO allows you to purchase a ticket
online for another person. This ticket is delivered to the departure bus
station, under the following criteria:
- The buyer pays a non-refundable gift ticket fee at time of purchase, regardless
of number of tickets purchased
- Tickets may not be sent outside the U.S.
- Both stations must be open at the time of the transaction and of ticket pick-up
- Buyer and recipient should allow three hours from time of purchase to departure
time to complete the transaction
- Appropriate ID or a password is required to pick up the ticket
- Only the purchaser may cancel the ticket or apply for a refund
- Prepaid Ticket Order (PTO) options are available at major
locations nationwide. PTO
allows you to send a same-day ticket to a person in another city. This ticket is
transferred from one bus station to the other, under the following criteria:
- The buyer pays a non-refundable service charge at time of purchase, regardless of
number of tickets purchased
- Tickets may not be sent outside the U.S.
- Both stations must be open at the time of transaction and ticket pickup
- Buyer and recipient should allow three hours from time of purchase to departure
time to complete the transaction
- Appropriate ID or a password is required to pick up the ticket
- Only the purchaser may cancel the ticket or apply for a refund
- The recipient has 10 days from purchase to pick up the ticket
- The purchaser may also send with the ticket a cash advance up to one-half of the
ticket price (cash advance not to exceed $50). There is an additional service charge
for cash advances.
Types of Online Tickets
- Will Call tickets allow you to purchase a ticket online
and then pick it up at the counter. If the credit card holder is traveling on the
trip, present the credit card used for purchase, the reference number (displayed
after purchase), and valid photo ID. If the credit card is not presented at the
counter, a fee will apply. A non-refundable fee also applies for Will Call orders.
If the credit card holder is not traveling on the trip, the reference number and
valid photo ID are required to pick up tickets. You also can create a password for
the traveler to use as ID. A non-refundable gift ticket fee is applied to each Will
Call transaction where the credit card holder purchasing tickets is not traveling
on that trip.
- Print at Home tickets allow you to purchase your ticket online and print it at
home on your printer and proceed directly to the gate with your printed ticket.
Tickets will immediately appear after purchase in a pop-up window. Ensure all pop-up
blockers are turned off so ticket can be served. Printed ticket(s) along with valid
photo ID will be required at point of origin. Tickets are limited to the time and
date of travel and are non-refundable unless otherwise specified.
International Customers
An International credit card can be used for Will Call online ticket purchases.
International customers can also purchase their ticket at any Greyhound location
upon arrival in the U.S. or Canada. For international customers without toll-free
access, please call 214-849-8100 any time between 5:00 a.m. and 1:00 a.m. Central
time for fare and schedule information.