If you need further information about travel on Greyhound, we're here to help. To get to the right team, please review the list below. Please do not write to the local terminals for customer or baggage assistance matters. |
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Fare and schedule information Assistance for customers with disabilities TDD/TTY Español International callers without toll-free access Corporate office Greyhound Lines, Inc. Web site support Customer Assistance Greyhound Lines, Inc. If you have a specific customer service issue other than baggage or refunds, use our online form to send an e-mail to our Customer Assistance Group. Driver Careers |
Baggage Claims & Service Greyhound Lines, Inc. For problems with baggage handling, use our online form to send an e-mail to Baggage Services. For lost baggage, use our online form to send an e-mail to our Baggage Locator Service. Refunds Greyhound Lines, Inc. Walk-up refundable tickets must be presented for refund within one (1) year from the date ticket expires for transportation. Tickets submitted for refund after this time period will have no refund value. In those instances in which the expiration for transportation date of a ticket is unknown, one-way tickets will be assumed to be valid for transportation for three (3) months from the date of issue, and round trip tickets will be assumed to be valid for transportation for one (1) year from the date of issue. Charter Sales & Service Commercial Services & Corporate Travel Greyhound PackageXpress Unsafe Driving |
